Archives: Jobs

HEAD, RADIOLOGY

Remuneration: N3.5M – N5M pm (based on experience) + more benefits

Location: Victoria Island, Lagos

We are currently looking to bring on board an experience Radiology director, to oversee a diagnostic imaging department in a reputable out-patient clinic setting. You direct technicians and staff, assess staffing requirements, coordinate funding and procurement of new equipment, resolve administrative problems, and coordinate quality assurance activities.  responsible for the overall leadership, management, and operations of a radiology department within the Clinic setting. This role involves overseeing staff, ensuring quality patient care, maintaining compliance, and managing department finances.

RESPONSIBILITIES

Develop and implement strategic goals and objectives for the radiology department, aligning them with the overall organizational mission and vision.

Monitor and evaluate the quality and efficiency of radiology services, implementing process improvements and ensuring compliance with regulatory standards.

Supervise and mentor a team of radiologists, technologists, and support staff, fostering a positive work environment and promoting professional development.

Collaborate with other healthcare professionals, department heads, and administrators to develop and implement interdisciplinary protocols and ensure seamless patient care.

Manage the department's budget, allocating resources effectively to maximize productivity and patient outcomes.

Oversee the procurement, maintenance, and proper utilization of radiology equipment, ensuring optimal functionality and safety practices.

Stay abreast of advancements in radiology technology and clinical practices, making recommendations for the adoption of new equipment and techniques.

Establish and maintain strong relationships with external stakeholders, such as referring physicians, community organizations, and vendors, to enhance the department's reputation and business growth.

 QUALIFICATIONS & SKILLS

Bachelor's degree in Radiologic Sciences or a related field (Master's degree preferred) in healthcare administration, radiology, or a related field

Certification in radiology or medical imaging management

Experience with advanced imaging technologies

Strong background in healthcare compliance and quality assurance

Demonstrated leadership and team-building skills

Proven ability to manage budgets and financial plans

Excellent communication and interpersonal abilities

Experience in a senior administrative role within a radiology department

Familiarity with electronic health records (EHR) systems

Advanced problem-solving and critical thinking skills

Valid state licensure and certification as a radiologic technologist.

Proven experience in a leadership role within a radiology department, demonstrating comprehensive knowledge of radiology practices, regulations, and technology.

Strong understanding of healthcare operations, including finance, budgeting, and staff management.

Excellent communication and interpersonal skills, enabling effective collaboration and relationship-building with various stakeholders.

Critical thinking and problem-solving abilities to address complex operational and clinical issues.

Demonstrated ability to lead and inspire a diverse team, promoting a culture of accountability, excellence, and innovation.

Up-to-date knowledge of industry trends and best practices in radiology services.

If you meet the above criteria, and you’re available for the opportunity, please forward your updated resume in Word format to: info@crystalblendng.com

REGISTERED NURSES

Remuneration: N300,000 – N400,000 pm (based on experience) + Other Bens

Location: Lagos Island, Lagos.

As a Nurse there is no minimum number of hours you’ll be required to work, though it is recommended to work as often as you can to keep your knowledge and familiarity with the service at a good level.

You will provide high-quality evidence-based support to service users in our health outfit, and work as part of the team, supporting colleagues and always putting the needs of service users first. 

As a Nurse, you’ll get to experience what delivering great healthcare should feel like as you make a real difference to some of the most vulnerable people in society, with plenty to keep you engaged and motivated as you’re rewarded and enjoy a fulfilling nursing role. The service operates a 24/7 service delivery.

REQUIREMENTS

A minimum of 4 years of experience

A relevant nursing qualification

Industry registration

Strong team-working skills

A high level of self-motivation and a flexible approach

A positive attitude and be naturally caring and compassionate

A good sense of humour

OTHER BENEFITS

Mandatory training

Wellbeing support and activities

Kindly forward your CV in Word format to: info@crystalblendng.com

ADMINISTRATIVE / BUSINESS PLANNING MANAGER

Remuneration: N250K – N300K pm (based on experience) + Other Benefits

Location: Victoria Island, Lagos

Reporting to the Department Manager, you will provide administrative support services to various areas of the business including (but not limited to) Operations, Business Growth Planning, Finance, Claims Handling, Recoveries and Complaints. In this role you will have opportunity to work with a range of colleagues in different departments and build knowledge and expertise in a varied range of administrative support functions.

KEY ACTIVITIES:

Support colleagues in various departments with a range of administrative tasks. These include (but are not limited to):

o Setting up claims files.

o Handling and redirecting inbound telephone calls.

o Distributing inbound post.

o Answering queries and providing information to colleagues within the teams you are supporting.

o Updating the Claims Management Portal System.

o Collating and organising data.

o Filing of paper and electronic documents.

o Compiling invoice data.

o Processing payments.

o Processing and recording invoices.

o Reconciling client accounts.

o Handling payment queries or discrepancies.

o Assisting with VAT returns, HMRC queries and audits.

o Financial reporting.

o Updating client information on the database.

o Production of payment packs for weekly payment runs.

o General administrative tasks as required.

o Supporting continuous improvement activities such as complaints route cause analysis and audit.

Provide excellent customer service and maintain positive relationships with internal and external stakeholders.

Participate in any internal or external training as required, including CII qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or all of the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment).

Abide by all relevant legal requirements, industry guidelines and company standards.

Actively participate in team discussions to highlight issues and promote group learning.

Perform other tasks as reasonably required by Line Managers or Senior Management.

SKILLS AND EXPERIENCE REQUIRED:

Proven track record in an office administration role. Experience of insurance or financial services sector desirable.

Strong IT skills, including MS Word, Excel, Outlook and Teams. Experience of Claims Management Portal Systems preferred but not expected (training on company system will be given).

Strong verbal and written communication skills.

Confident in using the telephone.

Excellent interpersonal skills. Able to quickly build positive and effective relationships.

Willing to ask questions and seek assistance when required.

Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines.

Excellent attention to detail and high levels of accuracy.

Team player.

Confident working independently under instruction.

Able to develop an understanding of the processes within the organisation and support the wider team as required.

If you fit the role, kindly forward your updated CV in Word format to: info@crystalblendng.com

RETAIL STORE MANAGER

Remuneration: N350,000 – N400,000 pm + numerous Coy. Benefits and discounts

Location: Victoria Island, Lagos

As a Retail Store Manager, you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!

Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team.

You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.

MISSION

Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services.

Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviors, to build a dream-team of retail superheroes.

Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together.

Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s.

It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect.

As a Retail Store Manager, you’ll be on the front lines, shoulder-to-shoulder with your team, creating an environment that’s always ready to welcome customers with open arms.

A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix and the hottest seasonal trends.

 SKILLS / BEHAVIOURS

Genuine and Authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!

Resilient Champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!

Stock Management Guru: You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!

BEING A GREAT LEADER

As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers — it's a team.

Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.

Lead your team to reach their potential and steer your store to break records and get in the spotlight.

Work collaboratively with support departments and peers.

If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together!

But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there

If you fit in and matches the above requirements, kindly furnish us with you updated CV in Word Format and send to: info@crystalblendng.com

CREDIT CONTROLLERS

Remuneration: N500,000 - N600,000 + Company Benefits

Location: Lekki, Lagos

Reporting to: Financial Controller

Direct Reports: Credit Analyst

PRINCIPAL ACCOUNTABILITY:

The role is primarily responsible for the execution of the credit control policy and all collection functions necessary to maintain Account Receivables within acceptable thresholds and support healthy cash flows.

The role holder will also manage customer queries, and prompt resolution through active engagement with relevant stakeholders giving due priority to customer retention.

CORE FUNCTIONS

• Serve as business-wide custodian of specific operational knowledge on all payor billing contracts and agreements, including internal processes set up to support revenue cycle efficiency.
• Deploy new and existing system infrastructure and associated tools to manage pre-authorizations, claims, and reconciliations and ensure prompt collection on accounts in line with agreed credit terms.
• Apply rigor and diligence in claim processing to prevent rejections and denials, guarantee prompt payment, manage time, and optimize administrative costs.
• Ensure all relevant financial and process metrics (AR Days, Rejected Claims, Invoice Ageing, Claims Denial Rate, Bad Debt, Processing Costs, etc.) close within acceptable thresholds each month.
• Ensure all exceptions and waivers are approved in line with delegation of authority.
• Maintain good working relationship with relevant contact persons to facilitate prompt resolution of queries from internal and external stakeholders in a professional and efficient manner.
• Track volume and value by payor organization and work with Business Development to ensure constant optimization of contractual relationships.
• Support management decision making with provision of quality information in assigned role as required.
• Constantly follow up on aged AR items, applying pre-agreed escalation matrix within us and Payor organizations to ensure recovery of outstanding claims.
• Oversee the execution of relevant control tasks to support the overall business unit control framework.
• Maintain all required on and off-system records in an efficient way to support audits and other internal requests.

• RELATIONSHIP MANAGEMENT AND OTHER TASKS
• Relate with various departmental heads & staff to obtain relevant data &
• Carry out any further tasks for which your qualifications & experience are suited and as may be directed by management.

KEY INTERACTIONS

4. EDUCATION, TECHNICAL SKILLS, AND EXPERIENCE
   • Bachelor’s degree in any numerate discipline
   • Qualified Accountant, minimum of 7 years' experience in Finance or accounting-related function
   • Membership of professional bodies, ACA, ACCA, CITN
   • Practical knowledge of financial accounting principles and associated standards
   • Strong ERP exposure (appreciation of back-end set ups and how they impact outcome)
   • Strong MS office working knowledge especially MS Excel and power point.
   • Proactive, self-motivated, and capable of working in a complex and challenging environment.
   • Proven ability to design and effectively operate financial controls.
   • Very good communication and influence at all levels of management
   • Minimum of 3 years prior experience in the Credit Control unit of a tertiary healthcare facility, a tier 1 local HMO, or an international HMO with direct involvement in claims processing. (Not Negotiable).
   • Positive attitude and ability to work in a team.
   •  
5. OTHER BEHAVIOURAL ATTRIBUTES
   • Open minded and able to work in a complex, fast paced environment.
   • Ability to frame issues and define practical solutions.
   • Strong interpersonal skills and ability to relate across board within and outside the organization.
   • Thoroughness and attention to detail.

Kindly furnish us with your updated CV in Word Format to: info@crystalblendng.com

CONSULTANT NEUROLOGIST

Remuneration: N1.8M – N2.5M pm + Other very Attractive Benefits

Location: Ikoyi, Lagos, Nigeria

Experience Required: Extensive experience in neurology, with specialization in the management of complex neurological conditions and procedures.

OBJECTIVE:

The Consultant Neurologist will be responsible for diagnosing, managing, and treating patients with neurological conditions, providing expert care, and ensuring high standards of clinical practice. This role involves leading clinical teams, managing patient care, and contributing to the hospitals academic and administrative duties.

KEY CLINICAL RESPONSIBILITIES:

Diagnose and manage patients with complex neurological conditions, developing appropriate treatment plans and procedures.

Respond to emergency calls as they arise, providing expert neurological care during critical situations.

Conduct regular ward rounds, with increased frequency for critically ill or complex cases.

Lead specialist outpatient clinics to evaluate and treat patients with neurological issues.

Document all patient evaluations, investigations, treatments, medications, and transactions according to hospital policies and procedures.

Develop and ensure compliance with clinical practice guidelines and treatment pathways for neurological conditions.

Perform neurological procedures as authorized by the hospitals clinical privilege document.

Supervise and provide guidance to medical officers and nursing staff, ensuring optimal patient care.

Manage patient and family expectations by providing clear and comprehensive information on treatment options, outcomes, discharge procedures, and billing.

Work with the medical, nursing, and billing teams to ensure proper documentation, billing formalities, discharge summaries, medication prescriptions, and future appointments.

Address patient grievances in a constructive, respectful manner, ensuring high patient satisfaction.

ACADEMIC REQUIREMENTS:

Stay updated on the latest developments in neurology through continuous medical education, formal education, and professional development.

Provide guidance and mentorship to junior medical staff, ensuring proper performance of their clinical duties.

Maintain a portfolio of Continuing Professional Development (CPD) activities.

Facilitate and participate in clinical and non-clinical presentations at hospital clinical meetings as assigned.

Stay informed and compliant with laws and statutory codes of medical practice relevant to neurology.

ADMINISTRATIVE RESPONSIBILITIES:

Perform other duties as assigned by the Head of Department (HOD) or Medical Director/Chief Medical Officer (CMO).

Participate in hospital committees as assigned, contributing to decision-making processes.

Adhere to the hospital’s rules, protocols, and standard practices in all aspects of the role.

EDUCATION, EXPERIENCE & QUALIFICATIONS:

Medical degree (MBBS or equivalent).

Board certification in Neurology, with additional qualifications or specialization preferred.

Full registration with the Medical and Dental Council of Nigeria (MDCN) and an active practice license.

Fellowship in Neurology (FWACP, FMCP, or equivalent international certification).

Minimum of 5-7 years of clinical experience, with at least 2 years as a Consultant.

Valid medical license and board certification in Neurology.

Experience in managing neurological disorders, including stroke, epilepsy, multiple sclerosis, and neurodegenerative diseases.

SKILLS & COMPETENCIES:

High level of professional competence in neurology, with extensive experience in diagnosing and treating neurological conditions.

Strong interpersonal and communication skills to effectively interact with patients, families, and healthcare teams.

Active listening skills and the ability to understand patient concerns and medical histories.

Excellent teaching and mentoring abilities for junior medical staff.

Ability to remain calm and composed in emergency situations, with quick decision-making abilities.

Respect for patients’ autonomy and professional ethics in all interactions with colleagues and patients.

ADDITIONAL BENEFITS:

Health Insurance

Annual Performance Bonus

Pension Scheme

Training and Development Programs

Paid Time Off (PTO)

Career Advancement Opportunities

If your meet the above criteria and you’re available, please furnish us with your updated and comprehensive resume in Word Format to: info@crystalblendng.com

MEDICARE COORDINATORS

Remuneration: N700,000 – N850,000 pm (based on experience) + Bens

Location: Victoria Island, Lagos

Reports to:  Chief Operating Officer.

To provide clinical and academic leadership in the department aligned with the vision of the Institution.

 PRIMARY RESPONSIBILITIES

Administrative & Operational Management

• Oversee daily operations of the medical facility (clinic, hospital, or private practice).
• Develop and implement policies and procedures for efficient workflow.
• Schedule shifts and ensure adequate staffing levels.
• Oversee employee performance and compliance with healthcare standards.
• Maintain a patient-centered approach to healthcare administration.
• Ensure the facility adheres to healthcare laws and regulations.
• Maintain patient confidentiality (HIPAA or relevant regulations).
• Coordinate with government agencies and accreditation bodies.

PERSONAL ATTRIBUTES

• Excellent verbal and written communication skills in English
• Excellent computer skills
• Excellent negotiation skills
• Excellent time management skills & ability to complete tasks in a timely fashion
• Ability to work under pressure

Excellent interpersonal and customer service skills

 EDUCATION QUALIFICATIONS AND EXPERIENCE

Education:

• Bachelors of Medicine (MBcHB/ MBBS) training in a reputable institution

Professional:

• Registration by the Nigerian Medical Practitioners and Dentists Board

Your updated CV in Word Format is urgently required. Please send to: info@crystalblendng.com

CONSULTANT NEUROLOGIST

Remuneration:  Negotiable, based on experience

Location: Ikoyi, Lagos Island

Reporting to: HOD and Chief Medical Officer

Requisite Education, Experience, and Formal Training:

• MBBS or equivalent from a recognized institution.
• Fellowship in Neurology (FWACP, FMCP, or equivalent international certification).
• Minimum of 5-7 years of clinical experience, with at least 2 years as a Consultant.
• Valid medical license and board certification in Neurology.
• Experience in managing neurological disorders, including stroke, epilepsy, multiple sclerosis, and neurodegenerative diseases.

JOB OBJECTIVE:

To provide expert diagnosis, treatment, and management of neurological disorders, ensuring high-quality patient care and contributing to the advancement of neurology services in the hospital.

DUTIES AND RESPONSIBILITIES

• Diagnose and treat disorders of the nervous system, including the brain, spinal cord, and peripheral nerves.
• Conduct and interpret neurological tests such as EEG, EMG, and nerve conduction studies.
• Develop personalized treatment plans, including medication management, rehabilitation, and surgical referrals where necessary.
• Collaborate with multidisciplinary teams, including neurosurgeons, physiotherapists, and radiologists, to ensure comprehensive patient care.
• Educate and counsel patients and their families on neurological conditions and treatment options.
• Stay updated on the latest research, innovations, and treatment techniques in neurology.
• Participate in hospital rounds, case discussions, and medical training programs.
• Maintain accurate medical records and ensure compliance with hospital protocols and regulatory guidelines.

REQUIRED SKILLS:

• Strong clinical and diagnostic skills in neurology.
• Proficiency in using neuroimaging and diagnostic tools.
• Excellent problem-solving and decision-making abilities.
• Strong communication and interpersonal skills for patient interaction.
• Ability to work collaboratively in a multidisciplinary team.
• Commitment to continuous learning and professional development.

Please furnish us with your updated resume in Word Format to: info@crystalblendng.com

MEDICAL OFFICERS

Remuneration: Negotiable + attractive benefits

Location: Ikoyi, Lagos Island

Department/Division: Clinical

Reporting to: Supervising Consultant

REQUISITE EDUCATION, EXPERIENCE, AND FORMAL TRAINING:

1. MBBS or its equivalent with at least 2 years’ experience in Emergency Medicine/Certificate in Emergency Care.
2. Relevant certifications in BLS /ALS/ACLS

iii.        Full registration with the Medical and Dental Council of Nigeria with valid   practice license

OBJECTIVE:

1. The objective of this role is to manage assigned unit and patients effectively and efficiently while providing excellent medical services to clients and patients with utmost respect and courtesy to give a satisfactory customer experience.

 DUTIES AND RESPONSIBILITIES

   Clinical

• Care and management of assigned patients and cases. Evaluate patients and carry out appropriate medical treatment plan
• Liaise with consultants on case management, evaluation and treatment plan
• Document all patient evaluations, investigations, treatments, medications and transactions according to hospital policies and procedures.
• Carry out procedures as granted and approved in clinical privilege document
• Manage patients’ and their relatives’ expectations with adequate information with regards to treatment options and outcomes, discharge and billing.
• Deal with patients constructively and honestly and manage their grievances

ACADEMICS

• Keeping abreast of the latest medical information through continuous medical education, formal education and personal professional development.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned
• Observing and staying up-to-date with the laws and statutory codes of medical practice

      Administrative

• Performing other applicable tasks and duties as assigned by the HOD and Medical

 Director / CMO.

• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols and standard practices.

3. REQUIRED SKILLS

• Professional competence
• Strong interpersonal communication skills
• Resuscitation skills and procedures – Basic and advanced life support
• A ‘cool head’ in emergency situations
• Respect for the patients and keeping good relations with colleagues
• Professional and ethical

If you meet all the requirements and you’re available, kindly forward your updated and comprehensive resume in Word Format to: info@crystalblendng.com

MARKETING & COMMUNICATIONS OFFICER

Remuneration: very attractive and negotiable

Location: Lagos Island, Nigeria.

Reporting to the Marketing and Communications Manager, the Marketing and Communications Officer will support the development and implementation of marketing strategies to achieve the Hospital business and growth objectives. This role encompasses brand management, digital marketing, content development, internal and external communications, product development and community engagement initiatives.

The role will support the Marketing and Communications Manager in developing and implementing strategies to drive business growth, enhance brand reputation, and foster community engagement in the healthcare industry.

Responsibilities include generating high-quality content development across multiple channels including social media, blog posts, and videos, to convey complex strategies clearly and engagingly, ensuring the effective execution of the organization's marketing and PR strategies.

KEY FUNCTIONS/RESPONSIBILITIES:

Product Development and Marketing:

1. Develop and execute product marketing plans to promote healthcare services.
2. Develop and manage promotional campaigns, including print, digital, and community-based activations, to generate awareness and drive patient acquisition.
3. Collaborate with cross-functional teams to launch new services and programs.
4. Support market research efforts to identify growth opportunities for healthcare services, assess community needs, and recommend improvements to enhance product offerings.

Community Engagement:

1. Initiate and drive community engagement initiatives through outreach programs, partnerships, and events that enhance the organization’s presence and impact within the community to build brand awareness and service conversion.
2. Engage with and grow our community including social media, partnerships with organizations, hospitals, and healthcare providers.
3. Build and maintain relationships with key stakeholders, both internal and external. Knowledge of the Healthcare industry is advantageous.
4. Support in organizinig health education events, workshops, and seminars and related events.

Digital Marketing and Content Development:

1. Create and manage a monthly content calendar, ensuring consistent, high-quality engaging content across digital channels (social media, websites, blogs, newsletters) that promotes healthcare services and educates the public.
2. Manage all social networking and digital channels (e.g., Facebook, Twitter, Instagram, LinkedIn) to enhance audience engagement and conversion.
3. Develop and execute digital marketing campaigns with specific attention to key health days.
4. Monitor and optimize digital campaigns, staying current with digital marketing trends and analyzing performance metrics to refine strategies.

Public Relations and Communications:

1. Support external agencies in delivering and executing the organization’s PR, marketing communication and media strategies, ensuring a consistent message across all platforms.
2. Ensure consistent and uniform corporate branding and messaging across communications channels and platforms.
3. Assist in coordinating events including webinars, medical outreaches to promote, raise awareness and build brand loyalty.
4. Collaborate with internal teams to ensure seamless communication and alignment of marketing efforts with broader business goals.

EDUCATION REQUIRED:

• A degree in Communications, Public Relations, Marketing, Business Administration, or a related field.
• Digital Marketing or Social Media Marketing Certification.

EXPERIENCE REQUIRED:

• 2- 4 years’ experience in a marketing and communications role, executing marketing strategy, and content strategies with an understanding of how to track and measure impact.
• Experience in content development marketing and proficiency in using various communication tools, content management systems, and social media platforms.
• Experience in planning, organizing, and managing outreaches and events.
• Experience in managing digital channels and content creation. Video and photo editing is an added benefit.

COMPETENCIES, SKILLS, AND ATTRIBUTES:

• Strong written and verbal communication skills, with a keen eye for detail and the ability to simplify complex healthcare concepts and communicate with multiple audiences.
• Detail-oriented with excellent proofreading and editing skills.
• Ability to effortlessly develop and manage relationships with both internal and external teams.
• Strong interpersonal skills.
• Creativity and innovation.
• Drive and self-motivation with minimal supervision.

Remuneration: N600,000 - N700,000 negotiable

Location: Lekki, Lagos

Reporting to: Financial Controller

Direct Reports: Credit Analyst

PRINCIPAL ACCOUNTABILITY:

The role is primarily responsible for the execution of the credit control policy and all collection functions necessary to maintain Account Receivables within acceptable thresholds and support healthy cash flows.

The role holder will also manage customer queries, and prompt resolution through active engagement with relevant stakeholders giving due priority to customer retention.

1.       CORE FUNCTIONAL

• Serve as business-wide custodian of specific operational knowledge on all payor billing contracts and agreements, including internal processes set up to support revenue cycle efficiency.
• Deploy new and existing system infrastructure and associated tools to manage pre-authorizations, claims, and reconciliations and ensure prompt collection on accounts in line with agreed credit terms.
• Apply rigor and diligence in claim processing to prevent rejections and denials, guarantee prompt payment, manage time, and optimize administrative costs.
• Ensure all relevant financial and process metrics (AR Days, Rejected Claims, Invoice Ageing, Claims Denial Rate, Bad Debt, Processing Costs, etc.) close within acceptable thresholds each month.
• Ensure all exceptions and waivers are approved in line with delegation of authority.
• Maintain good working relationship with relevant contact persons to facilitate prompt resolution of queries from internal and external stakeholders in a professional and efficient manner.
• Track volume and value by payor organization and work with Business Development to ensure constant optimization of contractual relationships.
• Support management decision making with provision of quality information in assigned role as required.
• Constantly follow up on aged AR items, applying pre-agreed escalation matrix within us and Payor organizations to ensure recovery of outstanding claims.
• Oversee the execution of relevant control tasks to support the overall business unit control framework.
• Maintain all required on and off-system records in an efficient way to support audits and other internal requests.

Relationship Management & Other Tasks

• Relate with various departmental heads & staff to obtain relevant data &
• Carry out any further tasks for which your qualifications & experience are suited and as may be directed by management.

2.       KEY INTERACTIONS

4. EDUCATION, TECHNICAL SKILLS, AND EXPERIENCE
   • Bachelor’s degree in any numerate discipline
   • Qualified Accountant, minimum of 7 years' experience in Finance or accounting-related function
   • Membership of professional bodies, ACA, ACCA, CITN
   • Practical knowledge of financial accounting principles and associated standards
   • Strong ERP exposure (appreciation of back-end set ups and how they impact outcome)
   • Strong MS office working knowledge especially MS Excel and power point.
   • Proactive, self-motivated, and capable of working in a complex and challenging environment.
   • Proven ability to design and effectively operate financial controls.
   • Very good communication and influence at all levels of management
   • Minimum of 3 years prior experience in the Credit Control unit of a tertiary healthcare facility, a tier 1 local HMO, or an international HMO with direct involvement in claims processing. (Not Negotiable).
   • Positive attitude and ability to work in a team.

4. OTHER BEHAVIOURAL ATTRIBUTES
   • Open minded and able to work in a complex, fast paced environment.
   • Ability to frame issues and define practical solutions.
   • Strong interpersonal skills and ability to relate across board within and outside the organization.
   • Thoroughness and attention to detail.

Kindly furnish us with your updated CV in Word Format to: info@crystalblendng.com

CONSULTANT NEUROSURGEON

Remuneration: very attractive (negotiable), plus company and industry benefits

Location: Victoria Island / Lekki, Lagos

Our client, a foremost, well established, successful Global Hospital is currently looking to bring on board a skilled and well experience Neurosurgeon Consultant.

Department/Division: Surgery

Reporting to: Head of Department /CMO                                        

REQUIREMENTS

 MBBS or its equivalent

1. Residency training and Specialty Fellowship from recognized and accredited institutions

• Relevant certifications in BLS, ACLS and core specialty

1. Post Fellowship Specialty knowledge and experience for at least 3 years
2. Full registration with the Medical and Dental Council of Nigeria with valid practice license

1. ROLE OBJECTIVE:                                                                                                                                    The objective of this role is to manage specialty development in the hospital effectively and efficiently while providing excellent medical services to clients and patients with utmost respect and courtesy to give a satisfactory customer experience.

2. DUTIES AND RESPONSIBILITIES

   Clinical

• Care and management of specialty cases. Evaluate patients and carry out appropriate medical treatment plan.
• Attending to emergency calls as it arises.
• Conduct regular ward rounds and more frequently for critically ill patients
• Conduct specialist outpatient clinics
• Document all patient evaluations, investigations, treatments, medications and transactions according to hospital policies and procedures.
• Development and compliance with clinical practice guidelines and pathways
• Carry out procedures as granted and approved in clinical privilege document
• Supervision of medical officers and nurses whenever necessary.
• Manage patients’ and their relatives expectations with adequate information with regards to treatment options and outcomes, discharge and billing.
• In liaison with the medical officer, nursing and billing teams, ensure billing formalities, necessary certificates, discharge summaries, take home medication and subsequent appointments are properly filled and kept ready in
• Deal with patients constructively and honestly and manage their grievances

       Academics

• Keeping abreast of the latest medical information through continuous medical education, formal education and personal professional development.
• Managing junior staff in the performance of their clinical duties
• Maintaining a portfolio of continuing professional development (CPD) activities.
• Facilitate and make clinical & non-clinical presentations at hospital clinical meetings as assigned
• Observing and staying up-to-date with the laws and statutory codes of medical practice

       Administrative

• Performing other applicable tasks and duties as assigned by the HOD and Medical Director / CMO.
• Membership of hospital committee as assigned
• Abiding by the hospital rules, protocols and standard

3. REQUIRED SKILLS

• Professional competence
• Strong interpersonal communication skills
• Active listening
• Teaching and mentoring skills
• A ‘cool head’ in emergency situations
• Respect for patients and keeping good relations with colleagues
• Professional and ethical

Kindly furnish us with your updated and comprehensive resume to: info@crystalblendng.com

SOURCING AND RECRUITMENT CONSULTANT

Remuneration: N600,000 – N700,000 pm + Coy. Bens

Location: Lagos Mainland

Our client is currently and urgently looking for a dynamic and motivated In- House Recruitment and sourcing Partner to join the In-House Recruitment team. Reporting into the HR Director, this person will be instrumental in supporting the groups growth.

The main aim of the role is source and attract qualified applications for vacancies across the Group.  Focusing on matching candidate skills to the business requirements, whilst promoting the core values of the company.

You will be overseeing the sourcing and recruitment life cycle and provide specialist advice and guidance to internal stakeholders.

MAIN RESPONSIBILITIES

Expert sourcing using appropriate and professional avenue – able to identify people with the right skills as well as cultural fit, good at headhunting and sifting to find the right type of people that share the same company’s values.

Experience using an ATS system and providing workshops on how to use recruitment systems and tools

In depth knowledge of recruitment, outsourcing, marketing and social media platforms for candidate attraction.

Work closely with external agency stakeholders, giving vacancy briefs and precise requirements, etc.

Can understand a recruitment brief and translate that back to candidates, with a positive outlook on the culture and business that the company’s is an excellent career choice.

Work with senior stakeholders within the business and provide guidance on best recruitment practice

Experience of the full recruitment life cycle, from start to finish, managing from initial introduction and screening, through to scheduling interviews, setting up meetings for colleagues in the business, etc.

Confident enough to make judgement calls on people who are the right skills and cultural fit in to the business.

Can lead resourcing meetings, where the senior team talks through their requirements, as well as who is in process and the different stages of the recruitment cycle.

Please forward your updated resumes in Word format to: info@crystalblendng.com

CALL CENTRE MANAGER

Remuneration: N250,000 pm + Coy. Bens.

Location: Lagos

You will be responsible for overseeing the day-to-day operations of a call centre Including managing staff, ensuring customer service quality, monitoring performance metrics, and implementing strategies to optimize efficiency and achieve business goals, while maintaining a positive customer experience through effective team leadership and training.

You will hire and oversees the daily operations of call centres and their employees. Your duties include hiring and training Call Centre Representatives, establishing goals for call centre employees to follow and resolving any customer issues or other call centre problems that occur.

Coach call centre staff through challenging customer service issues.

Analyse call centre data and prepare reports for upper management.

Evaluate staff effectiveness and performance annually or on an at-need basis.

Lead team meetings and give presentations to executives.

Develop monthly, quarterly and annual call centre goals and action plans.

Prepare work schedules to ensure sufficient coverage.

Create personnel and supply budgets for approval.

Kindly send your updated CV to: info@crystalblendng.com

EMPLOYEES SERVICE MANAGER

Remuneration: N600,000 – N700,000 pm + Coy. Bens.

Location: Lagos

Our client is on of the biggest and most successful security providers in Nigeria and in West Africa, with specialised areas in security risks across physical & virtual spaces, Cyber Security Solutions, Security Technologies/IoT, Security Risk Advisory & Consulting and Security Education. They’re looking for a well experience and skilled Training and Induction Officer to carry out the functions stated below.

 RESPONSIBILITIES

onboarding, performance management, training and development, leave administration, employee relations, compensation and benefits, database management, exit management and general account Administration as required by respective clients.

The selection, design, and implementation of employee engagement programs geared to attract and retain employees and promote a healthy and productive work environment.

Administers programs focused on work-life, child care, fitness, discounts, remote working, education training, and others to provide options that engage employees.

Manager analyses and assesses program utilisation, employee feedback, competitiveness, and workforce productivity to ensure that a cost-effective mix of programs is offered.

Reviews and researches complex questions and identifies opportunities to improve employee engagement and work experience.

Implements policies and procedures to guide department workflow to control program costs, promoting efficiency and optimising administrative hours delegated to programs.

Manages subordinate staffs in the day-to-day performance of their jobs.

Please send your updated CV to: info@crystalblendng.com